All rights reserved. Here's how to start a warranty repair for PS5. Click here to change your communication preferences, Register for 4 months free of Amazon Music Unlimited** and your chance to win a. You can also get an extended 90 days warranty beyond the initial year if you register your console. In reality, you should periodically remove your console from wherever you keep it, clean the surrounding area, and blow out the dust that has gathered anywhere it intakes or exhausts air. Cookies on Sony websites. Hi! Once your manufacturers warranty runs out and youre required to pay for servicing, youll either have to pay to have Sony fix your console or find a local repair shop that can work on it for you. Console sleeve printed 1-Year Extended Warranty Service is entitled to one year extended warranty service. Except as this Limited Hardware Warranty and Liability provides, SIE is not be liable forany direct and indirect, consequential, or special damages, including any damages thatmay arise from loss of data or functionality. *, Did you purchase this online or in-store? Frequently asked questions 3 year warranty Covers electrical and mechanical breakdown No excess or any repair bills to pay If it does, your repair costs may be covered by the retailer in case your original warranty is expired. Attach the base Connect to a display Connect to the internet Update system software Connect to PSN Transfer PS4 console data Purchase and play a game Start playing online How to attach the PS5 console base Find out how to set up your PlayStation5 console for the first time, update the system software and connect to PlayStationNetwork (PSN). Warranty period of one year extended warranty service shall be started when original one year warranty period ends. For questions and inquiries about Playstation, please feel free to contact our Playstation team at https://support.us.playstation.com/. Amazon Fire TV Cube (Gen 3) vs. (Gen 2): Should you upgrade? Weve both been passionate (maybe even, ) tech users for years. THIS WARRANTY IS PROVIDED TO YOU IN LIEU OF ALL OTHER EXPRESS OR IMPLIEDWARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE FOR THIS PRODUCT, WHICH SIE DISCLAIMS UNDER THESE TERMS. Access your cookie preferences below and make sure to switch on the Youtube cookie under the 'Functional' section. Model: PS5HFWBUN65A80KIT. Registration Expiry: 5 months - 13/08/2023; ANCAP rating: 4 / 5; This includes the controller. #1 Looking in to if/how to register my new PS5. A newer version of your browser may be available, Applicable Products and Categories of This Article. That's less than what SquareTrade charges for their plans without accident protection! Delivery options: . Some debit and credit card providers have automatic 2-year purchase protection on certain goods. Yes, I would like to receive email marketing communications from Sony Electronics Inc. about products and services that may be of interest to me. Just alternate which one you use, and you'll always be at the top of your game. Applicable Products and Categories of This Article Register your product Get access to all information, keep your product up to date and enjoy great deals Sony Community Visit our Community and share your experiences and solutions with other Sony customers Contact support Contact your Sony Support team Unlike other consumer electronics goods, the PS5 does not have international warranty. Select your connection type and enter the network security information. $ 54 . How to register console to your PlayStation Network account on the web browser Go to Product registration page and log in. Offer limited to one per customer and account.Amazon reserves the right to modify or cancel the offer at any time. THIS WARRANTY DOES NOT APPLY: (A) TO DAMAGE CAUSED BY USE OF THIS PRODUCTWITH PRODUCTS THAT ARE NOT COMPATIBLE WITH THIS PRODUCT; (B) TO DAMAGECAUSED BY USE OF THIS PRODUCT WITH ANY PERIPHERAL(S) THAT SIE DOES NOTLICENSE OR SELL, INCLUDING NON-LICENSED GAME ENHANCEMENT DEVICES,CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES; (C) IF THIS PRODUCT IS USEDFOR ANY COMMERCIAL PURPOSE, INCLUDING RENTAL OR ARCADE PURPOSES; (D) IFTHIS PRODUCT IS MODIFIED TO ALTER CAPABILITY OR FUNCTIONALITY WITHOUT SIE'SWRITTEN PERMISSION; (E) TO DAMAGE CAUSED BY ACTS OF GOD, MISUSE, ABUSE,NEGLIGENCE, ACCIDENT, UNREASONABLE USE, OR BY CAUSES UNRELATED TO DEFECTIVEMATERIALS OR WORKMANSHIP; (F) IF THIS PRODUCT HAS HAD THE SERIAL NUMBERALTERED, DEFACED OR REMOVED; OR (G) TO DAMAGE CAUSED BY (1) SERVICE(INCLUDING UPGRADES AND EXPANSIONS) PERFORMED BY ANYONE WHO IS NOT AREPRESENTATIVE OF SIE OR AN SIE-AUTHORIZED SERVICE PROVIDER, OR (2) OPENINGTHE PRODUCT OR ANY ACTION TAKEN WITHIN IT BY ANYONE WHO IS NOT AREPRESENTATIVE OF SIE OR AN SIE-AUTHORIZED SERVICE PROVIDER. Already have an account? For CFI-10xx, the serial number is comprised of 15 characters and is located on the bottom of the consoles original packaging. Choose the answer best fitting the nature of your problem. It will also cover any shipping costs that you incur in case the PS5 has been found to be materially defective.. Each product (i.e. Today's best Devil May Cry 5 Special Edition deals, We check over 250 million products every day for the best prices, (Image credit: Rokas Tenys | Shutterstock), Walmart follows up the worst PS5 restock ever with another disastrous drop, Google Chrome leak reveals awesome time-saving upgrade, WWDC 2023 potential dates, iOS 17, Apple AR/VR headset and more. Select the game from your Games home to start playing. SIEMAY VOID THIS WARRANTY IF SIE REASONABLY BELIEVES THAT THE PS5 CONSOLE HASBEEN USED IN A MANNER THAT VIOLATES THE TERMS OF A SEPARATE END USER LICENSEAGREEMENT FOR SYSTEM SOFTWARE OR GAME SOFTWARE. Select model number. The Visa Prepaid Card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted around the world. The offer must be redeemed by February 28, 2024 11:59 PM (PT).Offer can be redeemed by registering at https://productregistration.sony.com/. Condition: In good condition, Little sign of wear. Back to PlayStation.com.PlayStation.com. The original purchase invoice must be presented for verification when any repair service is required. More info. In these cases, the costs will be covered by the retailer. While stocks last. You can find the model number from console's original packaging. Not your product? The original purchase invoice must be presented upon requesting the repair service. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. This includes any defects that have occurred before you purchase the console and may even cover retailer errors. Just like most other Sony products, the PS5 (on Amazon) does come with a warranty. The PS5 warranty varies according to the region youre in and where youve bought your console. Playstation; Video Games; Console Accessories; Wii; Xbox; Sport & Fitness. However, this warranty will be void if you buy it from a non-registered retailer since Sony wont be able to verify the date of purchase in such cases. The PS5 comes with a warranty that covers material damage caused by manufacturer error. Visit our corporate site (opens in new tab). Choose and confirm a password. Were Jonah Matthes and Turner Tomlinson. WOLFENSTEIN 2 COLLECTOR EDITION FOR PS4 7 DAYS WARRANTY ON DISC COMPLETE SET ITEM NO: 033900127930 CASH CONVERTERS FAIRFIELD 43 SMART ST FAIRFIELD 02*****3299 . Every electronic device has a lifespan, so its best if you turn your PS5 when its not in use so as not to speed up that process. ; 4K-TV Gaming - Play your favorite PS5 games on your stunning 4K TV. Though no repair service is provided if the Product has been modified as provided in section 4 above, the SIEH Service Agents may at their sole discretion, provide repair services to the modified Product if the customer signs a letter prepared by the repair centre setting out the terms and conditions for repairing the modified Product, and given by the SIEH Service Agents to the customer upon the Product being taken in for repair service. This warranty gives you specific legal rights. each serial number) is entitled to a maximum warranty period of 2 years and 90 days (Online Product Registration). The duration of the PS5 warranty is offered to all users regardless of which retailer they purchase their PS5 from. You must visit playstation.com/service or call 1-800-345-7669 to receive a returnauthorization and shipping instructions. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. In order to register for a Playstation 5, direct from Sony, you just need to head to the registration page linked above. After SIE services theProduct and returns it to you or returns a factory-recertified product to you under thiswarranty, this warranty applies to the returned product for the longer of (i) 90 days fromthe date that SIE ships the Product or the factory-recertified product or (ii) the originalWarranty Period. 2023Sony Interactive Entertainment LLC A VALID PROOF OF PURCHASE IN THE FORM OFA BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINALPURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. (Image credit: Jennifer Locke / Android Central). Keep rotating until you hear a "click". Fill out the information below to register your product. You will receive a verification email shortly. Extended Warranty Service shall be started immediately after the end of the original 1-year warranty period. Almost feels like non-existent compared to Xbox support options given by Microsoft. New York, Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. IT IS PRESUMED THAT THE PRODUCT IS ALTERED OR TAMPERED WITH IF THE ORIGINAL WARRANTY SEAL ON THE PRODUCT (NOT APPLICABLE TO PLAYSTATION VITA) IS BROKEN IN ANY WAY OR EXTENT OR REMOVED; (e) IS USED IN ANY WAY THAT IS IN BREACH OF ANY SYSTEM SOFTWARE LICENCE AGREEMENT. The customer is not entitled to request the retention or installation of the version of the system software existing as at prior to the date of the request for the repair service. Sony has announced the latest step in its dragged out PlayStation 5 reveal, with the company opening online registration to possibly receive an invitation to be one of . With an ultra-high-speed solid state drive (SSD) and a custom-integrated input/output (I/O), the PS5 console delivers lightning-fast download speeds and an immersive gaming experience. Its best that you dont leave your PS5 in a place where children (or even adults) could potentially knock it over and cause damage. Manuals are posted on your model support page. For all other countries, please check with your friendly Sony local support team. Update Availableappears if a newer version is available. In either case, the system software (or the refurbished replacement product) shall be upgraded to the latest version available. Please refresh the page and try again. For more info, check out our. For CFI-11xx and CFI-12xx, you can find a 17-digit serial number from console's original packaging. Model Number * Purchase Date * Did you purchase this online or in-store? SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ONHOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THEEXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THESELIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. PS5 Digital Edition Covers - Midnight Black. As we mentioned, the PS5 warranty wont cover any issues that are caused by accident, negligence, or improper use. If you are in North America, South America or Central America, all games and other software made available for use with your PS5 system are licensed to you, not sold, pursuant to the Software Product License Agreement which can be found at http://us.playstation.com/softwarelicense. Click My Product and Product Registration button. Insert the game disc. 539.99. One year later, PS5 consoles are coming out of warranty. Update Your Preferences 539.99. Moisture and electronics dont get along too well, so never keep drinks near your PS5 or controllers. Three years of extended Upsie coverage with accident protection costs: PS5 (priced at $499): $74.99 with a small $25 deductible. PlayStation Support Helpline. How do I register a Sony product? Electronic copies of the warranty card, primary user manual, and other documentation are available online. Should the Product require repair service, customer shall be responsible for and bear the cost of transporting the Product to one of the authorized Customer Service Centres of the SIEH Service Agents by hand. Keep all your records in one place by registering your product. The Playstation 5 warranty that's included with the purchase of your console can be extremely helpful in the event of a manufacturer error or internal malfunction within the first year of ownership. ** Purchase of eligible Sony products qualifies you to receive a code for 4 months of unlimited access to over 100 million songs via Amazon Music. each serial number) is entitled to Extended Warranty Service once only. Amazon, Amazon Music, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. PS5 registration problem. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Where are the model and serial numbers located on the tablet? To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Nintendo switch . SYSTEM SOFTWARE LICENSE AGREEMENT FOR THE PlayStation5 SYSTEM Select your Language. *, Is this purchase for personal or commercial. Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") thatthe PS5 hardware, which includes components contained in the retail box with thishardware ("Product"), will be free from material defects in material and workmanship fora period of one year from the original date of purchase (the "Warranty Period").